Privacy Policy

1. Introduction

GoBiDx ("we", "us", "our") operates the tender intelligence platform at gobidx.com and related services. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our website, dashboard, and APIs.

By using GoBiDx you agree to the practices described here. If you do not agree, please do not use the service.

2. Information we collect

We collect information you provide and data generated through your use of the platform:

• Account data: name, email, phone (optional), organization, role, and login credentials
• Profile & business data: company registration details, sectors, districts, product catalog, consultant bio
• Usage data: searches, saved tenders, pipeline stages, notification preferences, billing history
• Content you upload: documents in vault, proposal drafts, RFQ text, and messages
• Technical data: IP address, browser type, device identifiers, cookies, and log files
• Payment data: processed by third-party gateways; we store transaction references, not full card numbers

3. How we use your information

We use collected information to:

• Provide tender search, alerts, AI summaries, and account features
• Match bidders with suppliers and consultants where you opt in
• Process subscriptions, trials, and support requests
• Improve platform security, performance, and product design
• Send service emails (deadline reminders, account notices) — marketing only with consent where required
• Comply with legal obligations and enforce our Terms

4. How we share information

We do not sell your personal data. We may share information with:

• Service providers (hosting, email, payment, analytics) under confidentiality obligations
• Other users when you publish RFQs, product listings, or consultant profiles intended to be public
• Authorities if required by law or to protect rights, safety, and platform integrity
• Successors in a merger or acquisition, with notice where legally required

5. Data retention

We retain account and usage data while your account is active and for a reasonable period afterward for backups, billing, and legal compliance. You may request deletion by emailing hello@gobidx.com; some records may be retained where required by law.

6. Your rights and choices

Depending on applicable law, you may:

• Access, correct, or delete personal data associated with your account
• Export certain data from your dashboard
• Opt out of non-essential marketing emails
• Disable cookies in your browser (may limit login/session features)

7. Security

We use administrative, technical, and organizational measures to protect data, including encryption in transit (HTTPS), access controls, and monitoring. No method of transmission or storage is 100% secure; use strong passwords and protect your credentials.

8. Cookies, analytics, and advertising

We use cookies for authentication, preferences, and analytics. Third-party scripts (e.g. Google Analytics or AdSense when enabled) may set their own cookies subject to their policies. You can manage cookies through browser settings.

9. Third-party links

Tender notices link to external sites such as e-GP and newspapers. We are not responsible for the privacy practices of those sites. Review their policies before submitting personal or business information.

10. Children's privacy

GoBiDx is intended for business and professional use. We do not knowingly collect data from children under 16. Contact us if you believe a child has provided personal information.

11. International users

GoBiDx is operated from Bangladesh and focused on Bangladesh procurement. If you access the service from other countries, you consent to processing in Bangladesh and applicable transfer safeguards.

12. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated date. Continued use after changes constitutes acceptance.

13. Contact us

Privacy questions or data requests: hello@gobidx.com